If Only Our Bookshelves Were Social...

Some number of months back I ran across LibraryThing. It allows you to catalog the books you've read or have on your bookshelf or wish to read all online. The social networking and recommendations aspect comes into play when it comes to connecting with other folks that have the same books in their catalog that you do -- since they may have books in their own catalog that would be of interest to you. Part of the idea is also that you can keep an eye on what your friends are reading, instead of simply forgetting the book they recommended last week. I actually wanted an online catalog for other purposes as well:

• Knowing what books I've already bought and have in a pile somewhere but just haven't gotten around to reading....so I don't buy it again
• Being able to let friends browse my catalog and ask to borrow books
  
• Tracking what I'm reading so that it can automatically be tracked on my blog for folks that are interested in what I'm reading (I'm usually reading 3-5 books at a time, at the rate of between 2-4 a month or so typically is my best guess).
  

So I started out poking around at LibraryThing. It has an active community. The good/bad thing is that yesterday I discovered there are two other similar sites. The bad part is that now I'll have to check them out. The good part is that a bit of friendly competition ought to bode well for those of us that like the idea and find benefits to having our personal book collections cataloged on-line.

There seem to be three sites that serve this niche:

• LibraryThing
• Goodreads
• Shelfari
  

-jr

Focusing In Tight Times....and in Good

Barry VanderKelen, who heads up the San Luis Obispo County Community Foundation, has a column entitled Nonprofit Strategies that appears from time to time in the SLO Tribune. I often catch it on-line when it appears. Today's is entitled Stay Focused in tight times. In it he asks Israel Dominguez, who became the new director of Cuesta College's Small Business Development Center in November, "how does a nonprofit organization navigate tough economic times?"

What I liked was the advice given by Mr. Dominguez is good for non-profit....and for profit enterprises alike. And not only in bad times -- but good ones too.

You may want to read the article yourself (link again) then come back here. Anyhow, I'm not known for lacking in opinions so I had a bit to add which is below:

For directors (and business owners), it shouldn't be a matter of thinking in terms of good times versus bad times but a matter of thinking: Who really are my customers? What do they truly want right now? How might I give it to them? And, critically, how do I communicate to them in a compelling way that is compatible with their current mindset?

Good times just means we get to be a bit more lazy in our planning and implementation of all of the above while still drifting by. :-) True success -- the kind that is sustainable anyway -- takes deliberate analysis of the marketplace. Once you're in that position you stop worrying about the ups and downs of the economy other than as variables to incorporate into your analysis about what needs and desires you should be meeting for your customers and making sure your marketing is appealing to them in the new context.

Ironically, with a bit of creativity and persistence, economic downturns can actually be incorporated into ones product/service development and marketing messages. All changes and cycles present opportunities for the astute director/manager/owner.

"You only find out who is swimming naked when the tide goes out." -- Warren Buffet

Druid: Open Source Unified Communications Based on Asterisk

A group called Voiceroute just pushed out a product called Druid (actually two products, an open source version and a commercial version) that looks very intriguing. It is based on Asterisk at the core but they've done a lot of work on top of it -- besides just sticking on a useful GUI. This is what I love about the telephony space today -- continuous improvement as folks figure out what they really want. There's a decent little preview/review here. A more thorough explanation of features here. Some ideas for applications here.

So many forms of communications (voice, voicemail, email, IM, mobile, fax), so many ways to leverage it. Now a single IP communications platform based on open source and open standards.

What is Druid? Druid is the premier unified communications platform for enterprises. It allows companies to deploy easily and affordable high endIP communications services using off the shelve commodity hardware and IP phones. Druid covers your enterprise communication needs from IP voice, voicemail, IM all the way to the mobile space.

I love Asterisk and the various things which can be be built with it. But, at its core, (stock) Asterisk excels most at being an engine at the center of a telephony/communications platform. To maximize adoption, the barrier to use must be lowered through improved management interfaces and turnkey features out of the box that reflect what end-users want. There's lots of room for improvement for specific problem domains. That's why Asterisk's flexibility is so powerful and having a lively eco-system around it makes it more and more accessible to a broader base of users. That doesn't mean that Asterisk based solutions aren't ready for prime time today -- they most definitely are. Thankfully, Asterisk's eco-system is strong with solutions such as Fonality, FreePBX, Digium's AsteriskNOW/ABE/AA50, and many others. Oh, and now we have Voiceroute's Druid.

Definitely will be taking a look Druid soon.

Understanding MPLS VPNs

If you are an enterprise user of carrier WAN offerings, it is likely you've been offered MPLS as a solution. Most carriers are encouraging customers to consider MPLS based services over traditional Frame Relay, ATM and even Point-to-Point transport.

One misconception is that consumers of MPLS carrier services must "run MPLS" within their own networks or at least on the edge device(s) connected to the carrier's MPLS service. This is not the case (unless you are doing something pretty unusual). Standard routers -- and even bridges -- are used on the customer-side. The configurations may be a bit different than you're used to but they're still relatively straightforward (and cookie cutter once you do one).

Your layer 1 and layer 2 skills will still come in handy. The underlying transport is still going to be TDM (DS1, OC-3c, etc). You may end up running a dynamic routing protocol (BGP, OSPF) with the carrier's network. If that's new territory, don't worry. This BGP configuration is far less elaborate than that needed to (prudently) bring up BGP for Internet multi-homing.

So even though the MPLS component will be outsourced to your carrier, to be an informed buyer and troubleshooter when shit-hits-the-fan, you'll want to understand the different ways that MPLS can be delivered and used by carriers to provide your service. When the carrier asks you to make some choices or you're evaluating a prospective solution, you're more likely to get what you need (and hopefully less of what you don't).

Jeff Doyle, the author of Routing TCP/IP Volume I and II (both 900+ pages each), has two quick articles about MPLS. In Part I, he covers the basics relevant to any MPLS user as to the different types of MPLS network options and in Part II he covers some of the nitty gritty relevant to service providers and those with an interest in what goes on behind the scenes.

P.S. I have some experience with WANs. Feel free to ask me questions. You can post a comment here or drop me an e-mail.


-jr

Improvements at Digium? ....and New AA50 Firmware

Yesterday I noted that Digium pushed out a new firmware release for their small business targeted hardware appliance (the AA50) and it looks like a good sized update. It is dated the 4th in the release notes but the 14th elsewhere so I think one or the other is a typo.

They appear to be syncing it up with their other code bases (Asterisk Business Edition, AsteriskNOW). From what I've seen in the public commits and hints on mailing lists from staff, they've been hitting pretty hard on both of those in the QA department of late.

Digium is clearly working on changing how they manage their code bases and the mixture of their commercial and open source releases, to address different customer/user segments and some of the problems that have come up. There was even a note about a split release change they are going to with AsteriskNOW for the GPL purists. Glad to see some serious re-thinking about releases, meeting the desires of different customers, quality control enhancements, and the public evidence of the aforementioned outside of press releases.

I imagine things will continue to trickle down and we'll see more improvements coming together. I'm sure some will turn out to be good ideas while others head back to the drawing board but that's how most progress works, eh? :)

The additional leverage should improve things across the board no matter where you fall in the Asterisk eco-system. Even if you don't use an Asterisk based telephony solution, their moves impact the others in the marketplace (and visa-versa).

Back to the new AA50 firmware release: It would appear to address IVR and ring group related bugs I encountering early on in the GUI, that I ended up bypassing the GUI to workaround. I haven't tried it yet on the AA50 I have access to. I'll probably give it another couple o' weeks in the wild first since it's a .0.1 rev. That client has some other problems and improvements they want me to attack first anyhow. Below are change log excerpts:

Version 1.1.0.1 - February 4, 2008
* Enable Internationalization settings in the GUI
* Provide the ability to select between kewlstart and loopstart
* g722 codec is available
* WAN Side Provisioning of Polycom phones is enabled
* AA50 has been synchronized to ABE C.1 branch source code
* Ring groups number of seconds field has been added
* Ring group bug using ivr option has been fixed.
* Polycom bug concering use of standard timezone has been fixed
* Blackfin math for meetme conferencing has been implemented
* Adjustable flash hook duration is now available in teh GUI
* Calling rule editing and deleting bug has been fixed.
* Bug concerning setting incoming rule to choose voicemail is fixed.
* DTMF twist settings for Brazil have been added to tone generation
* Call forwarding loops have been prevented so that they do not crash the AA50
* Voicemail attachments are set to WAV format.
* Network setting tabs no longer disappear.
* Added an optional full-wave mode DAA ring detect in the sx00i driver

Starbucks Dumping T-Mobile for AT&T

I spend a lot of time at coffeehouses -- Starbucks and otherwise. This change ought to be handy (cheaper) for those of us with AT&T DSL at home already.

Supposedly will be implemented throughout the year and completed by year-end. We'll see.

Official AT&T press release

Professional Soccer Coming To SLO...In A Week

I just got done buying our tickets for the two weekend exhibition games being played by the San Jose Earthquakes. The nifty thing is that they are playing these games at Cal Poly, here in SLO. I'm really looking forward to it. I really enjoy soccer but I've never seen a pro team play in person.

They are set to play D.C. United and Columbus Crew. All three teams are in the American-based Major League Soccer, the top echelon of U.S. based professional teams. This league, incidentally, also has many non-American players in it including David Beckham who plays for the Los Angeles Galaxy (Galaxies?).

Official Cal Poly press releases here with more info on the event, tickets, etc.:

Cal Poly to Host a Pair of Major League Soccer Games as Part of the MLS Central Coast Showcase

San Jose Earthquakes to Train in San Luis Obispo the Week of the Major League Soccer Central Coast Showcase