Comments on Josh Richards "jrichard": Terrible Service as COMPELLING Differentiation

Jake: I like how on the Durgin Park web site it sa...

2009-07-13T12:13:11.715-07:00

Jake: I like how on the Durgin Park web site it says in big letters "ESTABLISHED BEFORE YOU WERE BORN". :-)

Nah, that's not the place but, from some of the reviews, it may be a fair example.

The place I'm thinking of makes it particularly dramatic. As in, there is no such thing as good or polite service at all, ever. They go all out to make it (seem) as if you're getting no respect as the customer, period. You go there to get mistreated because it's, uh, fun. :)

It may not be the example you're looking for, but ...

2009-07-13T11:39:22.741-07:00

It may not be the example you're looking for, but Durgin Park in Boston is famous for its surly waitstaff. The food, of course, is excellent.

btw, the quote from Dan McNicholl is from the foll...

2009-07-12T21:07:45.699-07:00

btw, the quote from Dan McNicholl is from the following article:
Five Things CIOs Hate.